Ordering through our webshop is easy, quickly and fully tailored to ease of use. You do not have to create an account, order directly from stock and benefit from smart functions such as automatically suitable product combinations. Thanks to our clear structure and possibility of compiling yourself, you prevent errors and you are assured of the right products, no matter how simple or complex your project is.

Whether you order a single switch or put together a complete home furnishing, our webshop will guide you step by step. And are you unable to figure it out? Then we are immediately ready for you with personal advice via telephone, e-mail, chat or WhatsApp.

You select the desired products and add them to your shopping cart. Then click on 'checkout', fill in your data and choose a payment method. Once your order is completed, you will automatically receive a confirmation by e-mail.

No, that is not mandatory. You can pay as a guest. However, if you want to view your order history or order status, you can easily log in with your e-mail address.
You will then receive a one-time login code by e-mail. This way you can log in safely and easily, without having to remember an account or a password.

You only enter your e-mail address via the login function on the website. You will then receive a one -time code. After logging in you will see all your orders, invoices, return requests and the current order status together clearly.

After placing your order you will receive a confirmation email at the e-mail address you specified. In addition, you can follow the status of your order in your account.

Our webshop is clearly classified into categories. Within each category you will find pre -selected combinations of deck windows and modules that fit together perfectly. So you do not have to find parts yourself, the webshop only shows you suitable options.

Yes, most products in our webshop are fully offered. Only with the menu 'Switch material' under the categories'Glass platesAnd "Modules'The parts are offered separately.

In addition to the sorted categories, you can also use our menu 'put together' yourself. Here you put a combination together manually by first choosing the number of built -in boxes, then a cover window and then the suitable modules. The webshop automatically shows only products that are technically compatible.

No, that is almost excluded. The webshop only shows compatible parts in both the regular categories and in the self-compiling menu. This prevents incorrect combinations or parts that do not match.

Our customer service is ready to help you via telephone, e-mail, WhatsApp or the live chat on the website. You can also easily send a photo of your situation, so that we can advise on which product fits best.

Normally placed orders can no longer be changed, because we start processing immediately after placing your order. However, if your order has not yet been sent, you can contact our customer service to see if adjustments are still possible.

Yes, as long as you use the same browser and did not know cookies, your shopping basket will be stored. You can also create a screenshot or email the content to yourself as a reminder.

You only enter your e-mail address via the login function on the website. You will then receive a one -time code. After logging in you will see all your orders and you can download the invoice there.

Yes, during checkout you can opt for delivery to your address or pick it up at our location in Hardinxveld-Giessendam.

If you opt for picking up, your order will usually be prepared within 2 hours of placement (on working days). Once the order is ready, you will receive a confirmation by e-mail. Picking up is possible from Monday to Friday during office hours, only by appointment.

Are you not yet convinced of safe ordering via our website by SSL Certification, or do you always prefer to order by telephone? No problem! Our sales staff are happy to help you and will be happy to help you order our products by telephone.

After placing your order you will receive a confirmation by e-mail. In this e-mail you will find the invoice as an attachment.

You can easily pay your payment via bank transfer or by using the link in the e-mail confirmation. This link leads you to our payment environment, where you can pay with the method of your choice, such as iDeal, Klarna, and more.

After receiving your confirmation email you can make the payment by bank transfer or by following the link in the e-mail. Here you can choose from different payment methods.

If you do not receive a confirmation email within a few minutes after placing your telephone order, please contact our customer service. We are happy to help you to ensure that your order is processed correctly.

Yes, it is possible to have your telephone order sent. As soon as you have placed and paid for the order, we will ensure that your products are sent to the address you specified. You will receive a shipping confirmation by e-mail as soon as your order has been sent so that you can follow the status of your shipment.

If you place a telephone order, you can often pick it up the same day. Do this in consultation with our customer service to prevent disappointments.