
Product
Discover everything about product quality, our touch and dimmer switches, wall sockets, pop-up plug blocks, smart home solutions and thermostats. Here you will find the information you need to make the right choices.
FAQS
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General questions
Product Quality
What distinguishes the quality of Livolo switch material from other brands?
Livolo switching material is made of high -quality materials, such as tempered glass, which ensures a luxurious appearance and long -term durability. Our products undergo strict quality controls to guarantee maximum safety and performance.
Are the products resistant to scratches or damage?
Yes, the Livolo switches are made of tempered glass that can withstand scratches, heat and wear, which makes them look like new even after years of use.
Can the glass plates of Livolo switches discolour over time?
No, the glass plates of Livolo switches cannot discolour. The color is located behind the hardened glass, so that the switches still look like new even after 10 years.
What makes the hardened glass of Livolo switches better than plastic switches?
The hardened glass of Livolo switches is not only scratch -resistant and durable, but also retains its shine and color after many years of use. Plastic switches can discolour or wear over time, while glass always looks like new.
Is the technology of Livolo switches outdated?
No, Livolo switches remain up-to-date with the latest technologies. We are constantly developing new products that are compatible with Smart Home systems, while our older products still remain fully usable.
Does the glass plate of Livolo discolour under the influence of UV light or sunlight?
No, the glass plates of Livolo switches are resistant to UV light and do not discolour, not even with long-term exposure to sunlight. This keeps your switch its original color and appearance.
Why does Livolo offer more guarantee than is required by law?
We offer a 3 to 5 year warranty to offer our customers extra security. This reflects our confidence in the quality and sustainability of our products, and we want to offer our customers the best protection against possible defects.
How maintenance -friendly are the Livolo switches?
Livolo switches are very maintenance -friendly. Thanks to the smooth surface of tempered glass, they are easy to clean and resistant to fingerprints and dust.
Can I still combine my older Livolo products with new switches?
Yes, Livolo products that you purchased in 2014 can still be seamlessly combined with our latest products. We ensure that your investment remains profitable in the long term, and that you can always expand without having to replace outdated products.
Are the Livolo switches suitable for intensive use?
Yes, Livolo switches are suitable for intensive daily use. They have been tested for more than 100,000 operating cycles, which ensures long -term and reliable performance.
How long does Livolo Nederland exist and what does this say about quality?
Livolo Nederland has been active since 2014, which testifies to our sustainable quality and reliability. Our years of experience in the market show that we supply stable, high -quality products that meet the needs of our customers.
Touch switches
Why doesn't my switch respond?
The switch must be installed completely voltage -free, including the glass plate. When switching on the voltage, the switch synchronizes the first 5 seconds with the glass plate. If the voltage is switched on without the glass plate, the switch does not work correctly. Remove the voltage via the meter cupboard, wait a minute, and then switch it on again.
What colors do the switches have exactly?
Our complete product line is available in the colors white, black, gray and gold.
Can I replace my current thermostat for a Livolo thermostat?
Yes, but you need a built-in box and a 230V nutrition (phase, zero and switch wire). You can connect the thin threads of your old thermostat via a relay.
Do you have photos of switching material that has already been mounted?
Yes, we regularly receive photos from satisfied customers who have mounted their switch material. You can view these photos on our inspiration page which you can find at the top of our website.
Can I also mount the products vertically?
Yes, our products can be mounted both horizontally and vertically. Wall sockets can also be turned in any desired position.
I need a combination that is not on the website, is that possible?
Yes, we can make almost any desired combination. You can compile loose glass plates and modules yourself. You can easily do this via our website.
Do you have a 3-position switch for ventilation?
We do not have a standard 3-position switch, but many customers use a standard on/off-wip switch (type VL-C7K1) to turn the fan on or off in the highest position (position 3), while the fan continues to run in the outstand at the lowest position.
Why don't you sell a cross switch?
Our exchange switches do not need a cross switch. With our single or series disease switch you can operate one or two light points from multiple places without a cross switch.
How can I link the switches to my Google Home app?
You can easily add the Livolo products to the Google Home app by selecting the Livolo app, entering your username and password, and your products will automatically become visible in the Google Home app.
Can I replace my existing switch with your switch material without pulling extra threads?
Yes, you can replace your existing switch material one-on-one. The wiring and installation are the same as with standard switching material, with the difference that our switches have touch control and LED background lighting.
Do the touch switches also respond to wet hands?
Yes, the touch switches just work with wet hands and are ideal for bathrooms, kitchens and toilets.
Dimmer switches
Does the dimmer also work on LED lighting?
Yes, our single Livolo Dimmers are universal and work with both halogen and LED lighting, provided that the lighting is dimmable. The dimmer can dim both phase-cutting and phase-off-cutting.
Which types of lighting are suitable for the Livolo Dimmers?
Our dimmers are suitable for both dimmable LED lighting and halogen lighting. This ensures that you can use a wide range of lamps in combination with our dimmers.
What should I check before I connect my LED lighting to a dimmer?
It is important to check whether your LED lighting is dimmable. Not all LED lamps are dimmable, and the use of non-dimmable lamps can lead to a defect of both the dimmer and the lamp.
Can I dim my halogen lamps with a transformer?
Yes, but make sure that the transformer you use is also suitable for dimming. This is essential to guarantee the proper functioning of the dimmer.
What are the specifications of the Livolo Dimmers?
The specifications of our dimmers can be found in the product details. This clearly indicates which lighting the dimmer is suitable for, such as incandescent lamps, halogen lamps and dimmable LED lighting.
What is the difference between phase -cutting and phase -cutting dimmers?
Phase cutting dimmers (leading-edge) are usually suitable for incandescent and halogen lamps, while phase-cutting dimmers (trailing-edge) perform better with dimmable LED lighting and drivers.
Can I connect a WiFi lamp to a Livolo dimmer?
No, WiFi lamps cannot be connected to a dimmer. They are only suitable for dimming via an app and not through traditional dimmers.
Which types of Dimmers offers Livolo?
Livolo offers single and double dimmers. A few dimmers are suitable for phase cutting and phase cutting off, while double dimmers are also suitable for light bulbs, halogen lamps and triac dimmable LED lighting and drivers.
Is there a maximum load for the Livolo Dimmers?
Yes, every dimmer has a maximum load stated in the specifications. Ensure that the total load of the affiliated lighting does not exceed this value.
How can I choose the right dimmer for my lighting?
Look at the specifications of the dimmer and compare them with the characteristics of your lighting. Make sure the dimmer is compatible with the type of lamp that you want to use.
Does the dimmer also work with dimmable LED lamps from other brands?
Yes, our dimmers are generally compatible with dimmable LED lamps from different brands, as long as the lamps meet the requirements.
Can I use a Livolo dimmer for both halogen and LED lamps?
Yes, Livolo Dimmers can be used for both halogen and dimmable LED lamps, as long as you choose the right dimmer for each type of lamp.
Can I install my dimmer myself?
Yes, the installation of a Livolo dimmer can be done yourself, provided you follow the correct instructions. Make sure you switch off the power before you start the installation.
What happens if I connect a non-dimmable lamp to the dimmer?
The use of a non-dimmable lamp on a dimmer can lead to blinking, flashing or even damage to the lamp or dimmer. Make sure you always use dimmable lamps.
Wall sockets
Pop-up plug blocks
Smart Home
Thermostats
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