Why does Livolo give a 5-year warranty on switchgear?
When you invest in new switching equipment, you want certainty. Certainty that it is safe, remains reliable and will still look good and function properly even after years. That's exactly why you choose Livolo consciously offers a full five-year warranty on all switchgear.
In this blog you can read why Livolo goes beyond the standard warranty, what our quality marks mean and why customers have been relying on our touch switches and sockets since 2014.
A five-year warranty is a conscious choice based on quality
In the world of switchgear, a one to two year warranty is very common. Legally that is also sufficient. However, at Livolo we have decided to consciously deviate from this.
We provide a full five-year warranty because we stand behind our products. Not only upon delivery, but also for years afterwards. Our switchgear is designed for intensive daily use and is extensively tested before it comes onto the market. This guarantee is confirmation for you that you are choosing quality that we fully trust and support.
Been active with switchgear in the Netherlands since 2014
Livolo is not a new brand just coming along. We have been supplying our switchgear in the Netherlands since 2014. This means that many of our first products have been in use for more than twelve years.
The great thing is that these switches still function. For us, this is the strongest proof of durability and reliability. Practice shows that Livolo switching material is designed to last a long time, even with intensive use in homes and projects.
What does a five-year warranty really say about the quality of switchgear?
Warranty is more than a line on paper or a promise in small letters. It is a choice that shows how much confidence a manufacturer has in its own product. Providing a five-year warranty means that you as a brand consciously take responsibility, also in the long term.
By offering a five-year warranty, Livolo shows that we do not expect any structural defects, that we have confidence in the materials and technology used and that we are there when the unexpected happens. This is not a marketing story, but a result of years of experience and proven performance in practice.
For you, this mainly means peace and quiet. You not only choose switchgear that looks nice today, but for a solution that will still work reliably for years to come. And if something does happen, you know that you are not alone, but can count on support and service.
No KEMA quality mark, but TÜV and VDE certified
We are regularly asked whether Livolo switchgear has a KEMA quality mark. That is a logical question, because the KEMA quality mark for switchgear has been a well-known concept in the Netherlands for years and is often seen as a sign of quality and safety.
We are also regularly asked: does Livolo have a quality mark and is Livolo switchgear safe to use in homes or professional installations? We understand this well, because safety is of course one of the most important points when it comes to electrical installation equipment.
It is good to know that a KEMA quality mark is not legally required. This is a voluntary certification by an independent body that is mainly known in the Netherlands. For Livolo, we have consciously chosen a different certification route that is better suited to an international market.
Our switching material has been tested and certified by TÜV, a internationally recognized inspection body for product safety and quality. These inspections are comparable to well-known Dutch quality marks such as KEMA, but are applied and recognized worldwide.
The difference is that TÜV is internationally active and is accepted throughout Europe. Because Livolo switchgear is supplied in several European countries, this certification is better suited to our market and our customers. This way you can be sure that the switchgear meets the same strict European requirements in terms of safety, reliability and quality.
In practice this means that our touch switches and sockets meet strict European standards that are equally recognized in all countries. This way you can be sure that the switchgear is safe, can be used professionally and complies with all applicable regulations, regardless of where it is used.
VDE certified sockets from Livolo
In addition, our wall sockets with push-in wire connection also have a VDE certification. VDE is a renowned German inspection body known worldwide for its strict requirements in the field of electrical safety. For those wondering what VDE means for sockets, this quality mark confirms that the wall sockets have been extensively tested for safety, reliability and long-term use. More information about this certification can be found on its website VDE institute.
Thanks to these certifications, Livolo switchgear complies with the applicable European regulations and can be used safely in homes, projects and professional installations within Europe.
What exactly does a TÜV certification entail?
A TÜV certification means that the switchgear has not simply been approved, but has been extensively tested according to strict European guidelines. This is not one quick check, but several tests that together determine whether a product is safe, reliable and suitable for daily use.
Livolo switchgear is assessed for electrical safety, among other things, so that it can be used safely in homes and projects. In addition, electromagnetic compatibility is examined, so that our products do not cause disruptions and continue to function stably. It is also checked whether no harmful substances have been used, which is important for people and the environment.
A CE declaration is also issued for all our products. This means that the switchgear meets all applicable European requirements and can be used professionally without any worries, in the Netherlands and far beyond.
What if something happens after a five-year warranty?
Our official warranty runs for up to five years. That is clear and we are transparent about it. But for us, the end of the warranty period does not mean the end of the relationship with you as a customer.
At Livolo, service is central. If something goes wrong just outside the warranty period, we will not just leave you behind. We always look for a suitable solution together with you and think about options that are as fair and affordable as possible. No standard answers, but personal help.
This is also why many customers return to us and why our reviews show that service at Livolo is not an afterthought. The legal obligation may end after five years, but our involvement and support continue as usual.
Why Livolo switchgear provides confidence in every renovation
When renovating, you want to choose products that you no longer have to worry about. You use switchgear every day and it must work well, year after year. That is exactly what Livolo stands for.
Since 2014, Livolo switching material has been used in homes throughout the Netherlands and Europe. In all these years, our touch switches and sockets have been used daily by thousands of customers. This practical experience shows what works and what products really need to meet.
Livolo switchgear is reliable, stable and made for long-term use. Customers know what to expect and installers enjoy working with our products because they are consistent in quality. This provides peace of mind during a renovation and security for the future.
By continuing to listen to customer experiences and incorporating them into our products, Livolo remains a brand you can rely on for any renovation, large or small.
Frequently asked questions about Livolo switchgear and warranty
Why does Livolo give a five-year warranty on switchgear?
Because we stand behind our products. We expect our switching equipment to work problem-free for years to come. For us, a five-year warranty is not a risk, but a confirmation of confidence in our quality and technology.
Isn't a five-year warranty unusual for switchgear?
Yes, that's right. Most manufacturers offer a one to two year warranty. That makes a five-year warranty special, but logical for us given our experience and the performance of our products in practice.
Since when does Livolo exist in the Netherlands?
Livolo has been active in switching equipment in the Netherlands since 2014. This means that our products have been used daily in homes and projects for more than twelve years.
What makes Livolo switchgear reliable in use?
Livolo switchgear is extensively tested, meets European standards and is developed based on years of practical experience. It works stably, feels solid and continues to function reliably.
Does Livolo switching material have a quality mark?
Yes. Livolo switchgear is TÜV certified. TÜV is an independent and internationally recognized inspection body that tests products for safety, reliability and quality according to European standards.
Why does Livolo not have a KEMA quality mark?
A KEMA quality mark is not legally required and is mainly used in the Netherlands. Livolo supplies switchgear in several European countries and has therefore consciously opted for TÜV certification, because it is internationally recognized and better suited to a European market.
Is TÜV the same as KEMA?
TÜV, like KEMA, is an independent inspection body that tests products for safety and reliability. The difference is that TÜV is internationally active and recognized throughout Europe. Because Livolo switchgear is supplied in several European countries, TÜV certification is a better fit for our market and our customers.
What does it mean that Livolo is TÜV certified?
This means that the switching material has been extensively tested according to strict European guidelines. This involves multiple checks on electrical safety, trouble-free functioning and use of materials. This way you can be sure that Livolo switchgear is safe and suitable for daily use.
Does Livolo switching material comply with European legislation?
Yes. All Livolo switching equipment complies with the applicable European guidelines and has a CE declaration. This means that the products are approved for safe use within Europe and are suitable for both private and professional use
What does the VDE certification mean for Livolo sockets?
Our Livolo wall sockets with push-in wire connection have a VDE certification. VDE is a renowned German inspection body known for its strict requirements in the field of electrical safety. This certification confirms that the sockets have been extensively tested for safety, reliability and correct functioning.
Livolo sockets with push-in connection are VDE certified
Yes. The Livolo sockets with push-in wire connection are VDE certified. This means they have been tested to strict European standards for electrical safety, durability and reliable operation in daily use.
What happens if my Livolo switchgear becomes defective within the warranty?
If something becomes defective within the warranty period, we will resolve this for you in accordance with our warranty conditions. We handle this carefully and ensure a clear and fair handling, so that you know where you stand.
And what if something happens just after the five-year warranty?
Although our official warranty ends after five years, we won't just leave you behind after that. We always work with you to find a suitable solution and together we look for a fair and affordable way to solve the problem for you.
What can I expect from Livolo customer service?
At Livolo you will not receive automatic answers or transfers to a chatbot. You always have contact with real people who have knowledge of our switching material and a technical background. They understand how our products work and think along with you in a practical way.
Whether it concerns a technical question, installation, warranty or a problem in practice, you speak to someone who has experience and can help you in a targeted manner. This personal approach and professional knowledge is also reflected in the experiences and reviews of customers who have chosen Livolo for years.
Would you like to use Livolo's technical customer service?
If you need additional guidance, we can even watch with you and explain step by step how to install our products. This way you can be sure that everything is connected and set up correctly. Because we really take the time for this, we work with scheduled time slots. This way we can help you calmly and completely without haste.
This form of support is experienced as very pleasant by many customers and shows what Livolo stands for: clear explanations, technical knowledge and personal service.
Why do so many people choose Livolo for a renovation?
Because Livolo switchgear is reliable, looks good, works well and is supported by clear service and warranty. People want something that continues to work well, without hassle.
Is Livolo suitable for long-term daily use?
Yes. Livolo switching material has been developed with daily use as a starting point. Switches and sockets are operated several times a day and should continue to do so without problems for years. That is why our products are not only beautifully designed, but also technically robust and extensively tested.
Since 2014, Livolo switching material has been used daily in homes throughout the Netherlands and Europe. These years of practical experience show that our products continue to function reliably, even with intensive use. That is precisely why we dare to give a guarantee with confidence and we continue to stand behind our quality, today and in the future.
